Privacy Policy

Fife Country Escapes Privacy Policy
(Part of Firm of Roy M Dawson)

Effective Date: 01.11.24

This Privacy Policy outlines the data collection, processing, and usage practices of the Firm of Roy M Dawson trading as Fife Country Escapes ("we," "us," or "our"). It applies to information collected when you use or access our self-catering accommodation services, our website, or interact with us. We respect your privacy and are committed to protecting your personal information.

1. Information We Collect

  • Personal Information: We collect information that you voluntarily provide to us, including but not limited to your name, email address, telephone number, payment information, and any other relevant information you share during booking or inquiries about your stay.

  • Usage Information: We may collect information about your interaction with our website or services, including IP addresses, browser type, access times, pages visited, and the duration of visits.

  • Cookies: Our website may use cookies or similar tracking technologies to enhance user experience and gather statistical data.

 2. How We Use Your Information

We use the information collected for the following purposes:

  • To process and confirm your bookings and manage payments.

  • To communicate with you regarding your stay, service inquiries, and customer service matters.

  • To improve and personalize our services, and troubleshoot technical issues with our website or services.

  • To comply with legal obligations, such as tax reporting or other legal compliance requirements.

  • To market relevant services, offers, or events where you have consented to receive such communications.

 3. Sharing of Your Information

  • We do not sell or rent your personal information to third parties.

  • We may share your information with trusted third-party service providers who assist us in running our business operations, such as payment processors, web hosting providers, or IT services, all bound by data protection obligations.

  • Your information may also be shared if required by law, in response to a legal process, or to protect the rights and safety of Fife Country Escapes, its clients, or the public.

 4. Data Security

We employ industry-standard measures to safeguard your personal information from unauthorized access, alteration, or destruction. While we take reasonable precautions, no data transmission over the internet is 100% secure, and we cannot guarantee the security of your data transmitted through our website or by email.

 5. Your Rights

You have the following rights concerning your personal information:

  • Access: You have the right to request a copy of your personal data.

  • Correction: You may ask us to correct or update any inaccurate or incomplete data.

  • Deletion: You can request the deletion of your data in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.

  • Objection: You may object to the processing of your personal data for direct marketing or other legitimate interests.

  • Restriction: You can request the limitation of processing where applicable under the law.

  • Data Portability: In some cases, you may request to receive your personal data in a structured, commonly used, and machine-readable format.

If you wish to exercise any of these rights, please contact us using the details provided below.

6. Retention of Your Data

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including for legal, accounting, or reporting requirements.

 7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any updates will be posted on our website with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us at:

Firm of Roy M Dawson trading as Fife Country Escapes
Email Address - info@fifecountryescapes.co.uk

By using our services, you agree to the terms of this Privacy Policy and the collection and use of information as described.